Terms and Conditions of Motoshare.id

Welcome to motoshare.id, Indonesia's leading vehicle rental platform. By accessing or using our services, you agree to comply with and be bound by the following terms and conditions. These terms govern your use of our platform and services, as well as the relationship between motoshare.id, vehicle rental service providers, and customers across Indonesia.

1. Services Provided by Motoshare.id

motoshare.id is an online platform that connects customers with car and motorcycle rental service providers in various cities and tourist destinations throughout Indonesia. Our goal is to simplify the process of finding and booking rental vehicles by offering an intuitive platform where customers can easily browse available options and complete bookings with ease.

Please note, motoshare.id does not charge any fees for listing rental services or for facilitating bookings. We act solely as a connector between customers and service providers.

2. No Financial Involvement in Transactions

motoshare.id does not handle any financial transactions related to vehicle rentals. All rental fees and financial agreements are strictly between the customer and the rental service provider. Customers are responsible for making payments directly to the vendor they choose to rent from.

• motoshare.id does not participate in any monetary transactions between customers and rental service providers.
• We do not accept payments for rental services through our platform.

3. Responsibility and Liability

As a neutral platform, motoshare.id is not responsible for any fraud, disputes, or discrepancies that may arise between customers and rental service providers. This includes, but is not limited to, payment disputes, non-fulfillment of services, or issues regarding the condition of the vehicle provided.

• It is the customer’s responsibility to verify the authenticity and credibility of the rental service provider before confirming a booking.
• We strongly recommend that users conduct their own research and due diligence before entering into any agreements or making payments.

4. Rental Service Provider Verification

While motoshare.id strives to connect customers with trustworthy and reliable rental service providers, we do not guarantee the quality or legality of the services offered by these vendors.

• motoshare.id does not perform background checks, financial audits, or legal verifications of the rental service providers listed on our platform.
• Customers must ensure that they verify the documentation, licenses, and authenticity of the rental service providers on their own.

5. No Warranties

motoshare.id provides the platform on an "as-is" basis, without any warranties or guarantees regarding the reliability, accuracy, or quality of the services offered by rental providers.

• We do not guarantee that the services listed by rental providers on our platform will meet the customer’s expectations or requirements.
• motoshare.id is not responsible for any issues arising from the use of rental services provided by third-party vendors.

6. User Responsibilities

As a user of motoshare.id, whether you are a customer or a rental service provider, you agree to:

• Use the platform solely for lawful purposes.
• Provide accurate and truthful information when interacting with other users or service providers.
• Assume all risks associated with rental transactions, payments, or bookings made through the platform.

7. Dispute Resolution

Any disputes or conflicts between customers and rental service providers must be resolved directly between the involved parties. motoshare.id does not mediate or get involved in disputes related to services or financial matters.

8. Changes to Terms and Conditions

motoshare.id reserves the right to update, modify, or change these terms and conditions at any time without prior notice. Continued use of our platform after any such changes will be considered as acceptance of the revised terms.

9. Limitation of Liability

To the maximum extent permitted by law:

• motoshare.id shall not be held liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use the platform.
• We are not responsible for any financial losses, property damage, or personal injury resulting from the use of rental services provided by third parties.

10. Contact Information

If you have any questions or concerns regarding these terms and conditions, feel free to contact us through our Contact Us page.

By using motoshare.id, you agree to the terms and conditions outlined above. We thank you for choosing Motoshare as your trusted vehicle rental platform and wish you a smooth and hassle-free experience while renting vehicles across Indonesia.